Easyfone T6 4G Picture Button Cell Phone for Seniors and Kids | Easy-to-Use | Clear Sound | Easy Charging Dock | SOS Button | SIM Card Included | Good for Dementia, Alzheimer's and Kids (T6 Black)

5/30/22: edited for typosA bit of background....verbose but ultimately helpful:The discontinuation of 3G resulted in my parents' mobile provider (AT&T postpaid ) sending them "free" Alcatel 4G VoLTE capable phones. Easy directions to activate were included ....except the phones would not activate. My parents had a grandfathered plan that was $25 a month and their phones were so old that they had mini SD cards, instead of micro or Nano. After hours on the phone with AT&T customer service personnel I went to an AT&T store to see if I could get Nano SD cards for the new phones because obviously the mini SD cards would not fit. They told me that they could not activate the phones and they could not honor their current plans. They wanted to put each of my parents on a $75 per month unlimited data plan and they would have to get new nano SD cards for the new flip phones. I told them my parents do not use data and that is why they use flip phones and not smartphones. Very long story short, even AT&T prepaid plans were more expensive because they needed a minimum of four lines to be affordable. There are two people involved, my mother and my father. I talked them into leaving AT&T and I returned the free flip phones obtained from AT&T and canceled their service.I have been on Mint mobile with a $15 per month plan for years and it's fine for me, I have a low-end smartphone and it does everything I need. I bought ultimately several different flip type non smart phones for my parents. A few were incredibly difficult to navigate, a few like this one just did not seem to work adequately on Mint mobile. I will now focus on the Easyfone itself.For anyone wondering I can tell you from using many different flip type non-smartphones this truly is one of the most intuitive to use. A long press on the red telephone button turns it on and also turns it off. A quick press of the red button ends a call. To make a call just dial the number and hit the green telephone button and it displays calling. In my opinion the best part of the phone is that there is no so-called desktop. Most flip phones have every icon on the inside screen. There is much clutter. On the Easyfone you only get an icon when you press the menu button. And you get one icon at a time. It fills the entire screen. In other words it's a clear large icon with words at the top that tells you what that choice does. For anyone who likes simplicity or who may have eyesight issues, this is very welcome. The keypad has large buttons and there's a center menu button and around the perimeter there are printed arrows. This was very important to my parents because phones with an unlabeled "ring" around the center button that essentially acts as a four-way arrow was very hard for my parents to operate. They have no trouble with this phone. It's very comfortable in one's hand and is light but feels substantial. I had very good response when I emailed customer service when I initially activated the phone on Mint and had a few issues. I also contacted them about getting a second battery, as I liked my parents to carry a charged spare battery with them.Lastly the cradle charger would be nice for someone with dexterity problems. I personally have not used it because I find I knock it over and I have used the regular micro USB charger on the side of the phone. But it is very nice that it has this feature.Ultimately if you're still reading this I thank you LOL and encourage you to give this phone a try. It solves so many problems. My mom loves it; I ended up getting my dad a more durable rubbery phone because this one slipped out of his hand quite a bit. He has large hands and needed something with more grip so I will review separately the phone he is using now (Plum Ram 4G LTE).

Love this little phone fits in the palm of my hand and is light not heavy like my smart phone was. So much easier to use then my smart phone!!! I don't have to have WiFi to set it up, can hold over 500 names. Just and FYI you can only add names and phone numbers no address etc. The names can only be around 20 letters, no dashes in the phone number. Texting is much easier for me to see and do. The battery last a long time!!! I have a landline and only use this phone for long distance phone calls and emergency calls.Note: If you need a case I use my case that my smart phone was using as I don't like to carry a purse plus this gives me easy access to my phone. I switched from Verizon to T-Mobile using their prepaid cell plan of $10 a month.This was my last hope on getting a basic cell phone. I didn't need a smart phone don't use any apps etc. This phone is all I need!!! Hope it keeps working.If you have questions you can email customer service directly at easyfone_support@yeah.net, it takes a day for them to reply back to you.*****UPDATE: 8/27/22 Having problems with the phone now when I call long distance phone won't work have to shut it off then restart it. Also, I can't hear the phone ringing. Have emailed customer service on this issues and the test came back that there is no problem with the phone but there is. The phone even shut itself off one time too. It is a same I loved the phone but wasted money on this one. Can't find another simple basic phone from Verizon or T mobile now. Just bought this 6/2/22, and less the 45 days the phone doesn't work right even after I got another sim card!!!!!

Updated my review: Amazon also not helpful in any type of refund. But I did contact the manufacture and they were very responsive and they did refund the phone. It is a great little phone when it works. It was very easy to use. I needed the phone for my 91 year old mother in law who is technology challenged but it would stop working from time to time. Got to a point where we could not get it to work at all. I had to return the first one after a week and got a replacement. The second one worked for a few months but then would stop worked. It worked on and off for a few months before it stoped working completely.