LYNN HARDWARECommercial Door Lever Lock - Heavy-Duty Locking Door Handle, Designer Door Handles, Cylindrical Lever Lock, Non-Handed Grade 2 Door Handle, Satin Chrome, Classroom Function

The Lever Handle Lock with Schlage Cylinder is hard to beat at this price point. Heavy steel construction along with well crafted security screws and everything one expects from quality commercial hardware.However, the best thing about it is the customer service that comes with it. I received this hardware yesterday afternoon, didn’t realize the door I was installing it on had a 2 3/8 backseat instead of the normal 2 3/4 backseat for commercial doors. I liked the hardware so much that rather than send it back, I contacted Lynn Hardware to just by chance see if they had a 2 3/8 latch for this hardware. They responded to my email within minutes, told me they had it, and after a couple back and forth emails with Brian, I completed the transaction around 4:30 PM yesterday and my part was overnighted to me last night and I just finished installing it at Noon today. Hardware works great, customer is happy and I’m satisfied. A big shoutout to Brian and the folks at Lynn Hardware.

Quality is good for commercial uses, price was fair!! Make sure measure before buying!!!

This lock is well made. Installation was easier than most. The storeroom configuration worked perfect for my need of all the time unlocked on one side and key access on the exterior. Highly recommend this brand. I used it commercially.

It does not fit a standard new door, Youl have to drill the hole bigger total waste of money

Bought this to replace an aging door lock in one of our commercial building doors. Went to a big box hardware first and what they have felt flimsy while labeled "commercial". I then compared products that were "Amazon choice" and settled for Lynn. First impression was great. Great finish, Good heft. Installation was easy. Tight levers with minimal wiggle. For some reason the the latch started slipping after a couple of months. I went to their website to ask for a latch replacement. Within a couple of hours, Brian Olson responded and offered a replacement. In the end I received a brand new lockset that I installed and now working smoothly.

I have several commercial locations and have to replace locksets due to various reasons. Due to the current shortages all my other sources are a month or more out. So I took a chance on this item. I was not to happy when I opened the first box and it looked like a used unit. After checking, most everything I needed was there. It was a new unit but I think it was returned. So I opened my second unit and it was fine. They appear comparable to the Schlage locks I have been using. They do use the Schlage keys so you can rekey them if necessary. Installation was the same as Schlage and was no problem. They are heavy units and should stand up to heavy use in a commerical setting. I will be checking them over the next year.

I originally had an issue with the Lynn door handle I ordered not because of the product, but my installer made a mistake in the installation. I wrote them and Brian sent me an email right back with a diagram of how to fix it. When we found out it was because of an error made by my installer, he sent me a replacement no charge!Best customer service I have had in a long time and the product quality is excellent. Highly recommend.

Just about everything was good….except: ordered two handsets, selected ‘keyed alike’ but received two different keyings. Such a simple thing to get right, hard to give five stars. The customer didn’t say anything, but it will be inconvenient and I know I’d be disappointed. Not fun to leave a job like that.