JOYSTAR Angel Girls Bike for Toddlers and Kids Ages 2-13 Years Old, 12 14 16 18 20 Inch Kids Bike with Training Wheels & Basket, 20 24 Inch Girls Bicycle with Handbrake & Kickstand

I purchased this bike for my daughter, and she absolutely loves it! The design is charming, and the build quality is impressive. Unfortunately, after a short period, we encountered an issue with the tire becoming damaged. I took it to a local bike shop for repair, which was an unexpected expense. I reached out to the seller's customer service on Amazon to explain the situation. To my surprise and relief, they promptly refunded the repair cost. While we faced a minor hiccup, the bike itself is fantastic, and the responsive customer service turned the experience around.

Although initially the Christmas bicycle arrived with a dented in basket and with chipped paint on the front rim, it was still a great looking bike. We had to leave the basket off. I reached out to customer service through email and was promptly responded to. They offered us $15 and a new basket. So for that, 5 stars. Plus, our granddaughter enjoys riding it. When we received the new basket, it was like adding a new feature to the bike for her. So it worked out.

I'm really happy with my recent purchased of a Joystar children's bike for my granddaughter. When the first bike I ordered arrived, there was a minor issue, but the fantastic customer service team really helped me out. Nancy Lou, the representative I worked with, was extremely helpful and attentive. She took care of processing a replacement bike and made sure it was quickly shipped out.The new bike arrived in perfect condition, and I know my granddaughter is going to love getting it on Dec 25th! I not only like the look of the bike, but it also strikes me as being sturdy and safe for her to ride.If you're looking for a nice bike for your child at a good price, I highly recommend JOYSTAR. Thanks to Nancy L, for her thoughtful help! You've made me a happy customer👍.Much Appreciated,Jabbawolfa

The bike seems sturdy and well packaged. Does require some assembly, which wasn't the easiest. I think we were sent the incorrect manual, however. We bought the bigger bike and the manual said the basket, bell, streamers were included and included instructions for assembly. So a few of the instructions were misleading/unclear or didn't apply. We could still manage figuring it out, but the brakes were definitely not the same as the manual. Thankfully, my husband knew how to fix and tighten them.

Muy linda mi hija disfruta mucho y le encantó el color

Bought this as a Christmas gift for my 3 year old. Assembly was fairly easy - took about 1 hour including unboxing; had to stop and read instruction manual more than a few times on a few steps due to the verbiage used. Bike quality is fairly low - the overall bike is VERY heavy, the bows on the side are also cheap, seat is cheap (already discoloring after 2 days of use...it's turning pink), adjustment of the training wheels is not easy (may take a lot of trial and error for someone not hands-on), the brake adjustment does not work very well. Out of all of these, the biggest drawback is how heavy the bike is - especially a training bike, where the chances of the kid riding it is higher (even with training wheels sometimes).

My daughter loves this bike. It's beautiful. Customer service was great when I needed a bell sent that was missing. They sent it right away. Highly recommend.

This little bike is awesome! We got it for our 3 year old granddaughters birthday. It went together very easily, is very sturdy, and well made. The colors are so bright and pretty. It came with sticker letters so we can put her name on it. We added a bell. It didn't take her long to learn the pedals. She loves it! I'm so glad we purchased this one. Thank you for a great product!