LiftMaster828LM - Internet Gateway - Only Works with LiftMaster Security+ 2.0 Garage Door Openers - Smart Control for MyQ-Enabled Devices Including Garage Door Openers & Gate Operators

I installed this product for my commercial garage door opener that operates a large overhead door at a remote location. Connected power to the 828LM gateway, connected the ethernet cable to a TP-Link 5-port LAN switch that is fed from the main router, logged in to the MyQ app, pressed the Radio button on the commercial opener. Everything linked up first try. Set push notifications for when the door opened, closed, or stopped. Set another push notification to remind me if the door stayed open more than 10 minutes. Glad to be able to know when that door is accessed, and to be able to remotely provide access to others when needed without providing the digital keypad code.

I bought this because my sister accidentally left her garage door opened overnight; and being unaware of this the contents therein were burglarized. That's when I bought might. I also received a good amount of deliveries and I liked how I'd be able to remotely open my garage door to give others access.The setup of the unit really was a breeze, largely because it required an Ethernet (as opposed to a WiFi) connection to your network. However, I admit that setup was slightly confusing with two separate installation documents provided. Wisely I think, I watched two YouTube videos that ironed out the installation sequence "hands-on." I have a new 3-module (TP-Link) mesh whole home network system, and like at least one other here, was concerned because the two Ethernet ports on the module connected to my ISP's modem were obviously being used (1 IN from the modem, 1 OUT to an 8-port Ethernet switch), and the instructions state to connect this product to the router. HOWEVER, I found that the two Ethernet ports on one of my other two remaining modules worked perfectly, and simply used one of those. I received the solid green light (confirming connection) immediately. PERFECT!Registering the unit on the web was easy, and even going to my garage to press the "LEARN" buttons separately on each of my two garage door openers (I have two, one for the left and right, resp., outwardly-open garage doors) took ONLY the requisite two (on each) presses (they were the wall units; if you go to the motor unit on your ceiling it is a single press). I then downloaded the app and very intuitively and within seconds set up an alert that should either of my doors be open for more than 10 minutes, I'd get both a push and email notification. That's exactly what I wanted.Lastly, I very much like the idea that should I get a mid-day delivery that includes my being in contact with the deliverer, OR, I can contact a neighbor, I can now open either my L or R garage doors and have them place the package or large box or furniture inside my garage. Of course it's a big help that I have a security cam on the garage door.Ultimately, this product and its attendant app does precisely what I wanted and expected it to do. EMBARRASSINGLY, I've actually owned it since mid-July, but just installed it here mid-December. OK, so that's on me and my ubiquitous procrastination. But I truly don't know why I waited so long because after I took 15 minutes to read the documentation and find a couple of online videos, the full process of adding two "devices" (my left and right garage door openers, separately) took all of maybe 10 minutes. And now I have great peace of mind!

I struggled getting this device setup correctly because I misinterpreted the manual. This device is not capable of WIFI communications. It must be wired into your network where it can access the internet. These two points are key. The final point is that the unit must be within 400 feet of your garage door opener, gate opener or whatever remote device you are connecting to. You may need a second gateway if your intent is to control several devices that are far apart. This connection, to the end device, is a proprietary wireless connection, not WIFI. Enough with how I made this difficult, this device works great once configured properly. You need to setup an online account to start with and then connect the gateways to that account using the mobile app. Very intuitive to setup. Once the gateway is connected, adding your end devices is easy, just know where the program button is. In my case I connected to both personal and commercial garage door openers. The personal openers were easy, a button on the control panel in the garage. Commercial not so easy, I had to open the opener itself and push a button on the control board to start the programming sequence. Mine were 20 feet in the air so a man lift was needed, but easy to do. The app walks you through this process, again very intuitive and thought out. Fair warning only the L5 commercial openers have this capabilities, so check your openers first. You should check any opener to ensure it will work before ordering on the manufacturers website. My clients will not be buying $100.00 remotes for their door openers any more. They love not needing multiple remotes for all 5 of their openers, plus the security of knowing when they are open or closed wherever they are. They are planning on adding gateways to a second property so they don't need those remotes either. One device and an app takes care of all that. Thanks to the technical team at LiftMaster for their assistance in helping me get my install completed successfully.