VEVOR Electric Honey Extractor 2/4 Frame, Stainless Steel Beekeeping Extractor Equipment, Honeycomb Drum Spinner with Adjustable Stand and Clear Lid, Pro Apiary Centrifuge Extraction Equipment

This honey extractor is solidly built. Customer service at Vevor has been fantastic (Rosaria). Mine had a speed controller failure and I am still giving it 5 stars because they really stand behind their product. They asked me a few simple questions about the problem and then quickly sent me a replacement part without charges of any kind.

The media could not be loaded. We really, really like this extractor I run two sizes of frames for my honey frames and this lets me do the small and the medium. It will do too small and two medium at the same time. The speed of the extractor is really good. I did not find that I had to hold it in place even when it was on high, but I would still recommend attaching it to something if you’re gonna be doing a lot of frames I only had 10 Hives and yeah that’s a lot of frames but I was able to just use it as it was and not attach it to a border or anything. It’s a really good extractor and I would really highly recommend it.

Since posting my review, the company reached out to me and sent me a complete new machine. I am pleased that they took action. I do think if I hadn't told me story that nothing would have happened. I am satisfied with the extractor.I ordered my extractor on sale a couple months before I needed it. When I opened it, I found that the barrel had been damaged in transit as the cage inside caved in the side. As a result, it would not turn. I reached out to Vevor using a life chat. I sent three pictures of the damage and explained the problem. I was told I would receive an email with instructions as how to move forward within 24-72 hours. I rec'd an automated response that told me they rec'd my complaint and would look into it. The next thing I rec'd from them was an email telling me I hadn't responded so they were closing my ticket! Now I have a product that cost $159 and too late to return to Amazon and Vevor blew me off. I have ordered others products from that such as bee boxes and frames on Amazon. Due to the non-existent customer service, I will no longer purchase from Vevor. If they would have helped me out and replaced the barrel which was damaged due to poor packaging, I would have been pleased with the product. The rest of the extractor looks decent for the money, but what I rec'd it worthless. Very disappointed!

I have used this twice now, and it is a great size, is well balanced, and all stainless. It’s small enough that I can transport it in my small car easily enough without the legs, and is big enough to easily do 4 deep frames at a time

This honey spinner was purchased for my daughter for her birthday, but she did not need it until only recently (honey season). The motor worked for less than a minute. We reached out to customer service immediately (before the warranty expiration). Initially I was impressed with their customer service--they determined that the problem was with the "governor part" and the said they would send us a replacement part free of charge. This was on October 10.At this point I figured the part was in the mail. I was wrong. On October 23, I finally heard from them again. They said they are unable to send the part because it contains a capacitor and that is on the "prohibited item" list and that they cannot ship it. (Which makes me wonder--how on earth did they ship it to begin with?) They ALSO told me that the item is past its warranty date. (Apparently if they wait long enough--2 weeks in this case--then it passes the warranty date and they are no longer responsible.)Most recently, they want me to find a place to have it repaired and they are willing to give me $20 dollars. No thank you. $20 will get me nowhere. Do not buy this product. They will not stand by their product. In fact, I would avoid any other VEVOR product as well.

Loved and used it immediately. Works great.

I bought it fir my dad to replace his manual extractor that only held 2 frames. He said this saves him time.

The media could not be loaded. The good... easy assembly, but you'll need a #2 Phillips head a 14mm box wrench or socket and small crescent wrench, heavy duty construction sturdy legs. Quiet, adjustable speed and clear lid.The bad... there are some sharp edges and O got a couple of small nicks on two fingers while unpacking. The worst is that there are no side handles. It really needs handles and I'll add them to move it around.The ugly...it unpacked with a fist sized dent in the bottom but despite the heavy construction zi gave it a decent thump from the inside with a rubber mallet and no harm done.Overall very nice for the price. I got it on sale for $160 but probably worth full price too and so much easier than my manual extractor!